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Return/Refund Policy


Return Regulations 

  • If you're not 100% happy with any Wolf Diabetes product, you can send it back within 30 days of the shipment date.
  • Products must be sent back unworn and unwashed, in the condition they arrived.
  • The item cost (excluding shipping fees) will be refunded once received, or may be exchanged for another item of equal value.
  • Credit card refunds can take 5-10 business days to process, depending on your bank, and PayPal refunds are received instantly.

Product Returns 

  • To return any product, please fill out the information below on the original packing slip and return with your product to the address listed on the original packing slip:
-Customer Name and Email Address
-Order Number
-Reason for Return 
-Desired Outcome (Exchange for ___, Money Back, etc.)

 

Return Shipping 

  • We recommend using a registered mail service with tracking to ensure delivery as we are not liable for items lost in transit.

 

Please Note:  We are a newly established business and there may be some kinks to be worked out in our return/refund process.  Please be patient with us as we work with you.  Your satisfaction is our goal!